Trash Can Shine Terms and Conditions
This Agreement governing the terms and conditions of your use of the Trash Can Shine Cleaning service, abbreviated TSC, is between you (“you” or “Customer”), as an authorized user of such services, and TCS (The Service).
This Agreement, together with any operating rules, policies, price, schedules, or other supplemental documents expressly incorporated herein by reference and published from time to time by TCS (collectively, the “Agreement”), constitutes the entire agreement between TCS and you regarding the Service. By using the Service, you confirm your acceptance of, and agree to be bound by, this Agreement.
SERVICE
TCS offers the Service at its website www.trashcanshineco.com or by calling 719.318.4004. The Service is a trash can, recycling and yard/organic waste bin cleaning service that initiates a monthly or quarterly subscription, or one time service. When selecting a monthly or quarterly agreement you will be billed based on your subscription monthly or quarterly service plans. Single use options are excluded from any automatic renewal. If you elect to cancel or suspend service prior to your second scheduled cleaning on a subscription billed service plan, you will be billed the difference of the One-Time Cleaning service plan for each bin type and quantity you signed up. This subscription renews automatically unless canceled prior to your renewal date and must be in writing and delivered by email to cleanbins@trashcanshineco.com or mail to Trash Can Shine 6202 Tin Star Drive, Colorado Springs, CO 80923.
Customer Responsibilities
In order for TCS to provide its service, YOU MUST ABIDE BY THE FOLLOWING CONDITIONS or service could be interrupted or postponed:
a. Trash can(s) must be curb side and easily accessible to service personnel on scheduled service day.
b. Trash can(s) must be free of Human or Animal waste
c. Trash can(s) must be free of cooking / motor oils
d. Trash can(s) must be free of chemicals, fresh paint, glue or other adhesive, or hazardous waste of any kind.
e. Trash can(s) must be free of building materials, e.g. plaster, stucco or concrete.
f. Trash can(s) must be completely empty.
TCS responsibilities
If TCS fails to provide its service on the scheduled day of service for a reason other than the customer failing to meet its responsibilities in the paragraph above, TCS will compensate the Customer by one of the following methods at its sole discretion: credit you for that month by adding it to the back end of your service, skip your cleaning and see you the following month, or in some cases, arranging for the service to be performed at a later service day, during the same billing cycle.
Modifications to Customer Agreement
TCS may amend this Agreement at any time by (a) posting a revised Customer Agreement at www.TrashCanShineCo.com, or (b) mailing or sending information regarding the amendment to the email address you provided to TCS.
We will welcome all inquiries, questions and comments regarding any changes made to the agreement from our clients. Our goal is to always serve our clients to the best of our ability and any changes to the agreement would be solely made for the betterment of the service program.
Modifications to Service
TCS reserves the right to modify our delivery of service for the betterment of our clients and the overall success of the service program.
CHARGES
You agree to pay all charges for your use of the service at the prices in effect according to the Fee Schedule. All charges will be exclusive of value added sales or other taxes, except as required by law. TCS reserves the right to change prices or institute new charges for access to or use of the service. Any changes in pricing will be communicated to you by telephone, mail, or email. It is your right to continue the service after your term or to discontinue the service at that time. Continued use of the services or non-termination of your TCS account after changes are communicated to you by telephone, telephone message, mail OR email correspondence constitutes your acceptance of the prices as modified by the posted changes.
- Payment for your TCS service is due in accordance with your cycle of payment and must be made by the credit or debit card designated by you.
- Charges will be billed based upon your agreed payment schedule for the service that you have selected. If payment by credit or debit card to TCS is not honored or fulfilled by the issuer of your credit or debit card (or its agent or affiliate), you agree to pay all amounts, fees incurred and associated, due upon demand by TCS. Each time you use the service you agree and reaffirm that TCS is authorized to charge your designated card. Your card issuer’s agreement governs your use of your designated card in connection with TCS and you must refer to that agreement with respect to your rights and liabilities as a cardholder.
- Should TCS arrive to service your account and there are more bins at your service address than is on your current order, we will clean only the bins in the current order. You must contact TCS to have additional bins added to your order.
- If you have any question regarding any charges that have been applied to your account, please contact TCS Billing Department within 30 days of the charge date by calling 719.318.4004 or by email at cleanbins@trashcanshineco.com
- If you subscribed for the service pursuant to a special offer granting a pre-paid discount for a fixed number of months, your pre-paid fees are payable in advance and are non-refundable.
- You must promptly notify TCS of changes to: (a) the account number or expiration date of your designated credit or debit card; (b) your billing address (for the designated credit or debit card); and (c) promptly notify TCS if your card is canceled (e.g., for loss or theft).
- Your service is recurrently charged, based upon your service schedule to the authorized credit card. You may opt out of future recurring charges at any time, as long as notice is received before the next billing date of your most recent sign-up by canceling via email at cleanbins@trashcanshineco.com or mail to Trash Can Shine 6202 Tin Star Drive, Colorado Springs, CO 80923.
TCS reserves the right to suspend or terminate your service without notice upon rejection of any credit or debit card charges or if your card issuer (or its agent or affiliate) seeks return of payments previously made to TCS when TCS believes you are liable for the charges. Such rights are in addition to, and not in lieu of, any other legal rights or remedies available to TCS.
MISCELLANEOUS
- The failure of either party to enforce its rights under this Agreement at any time for any period shall not be construed as a waiver of such rights.
- If any part, term or provision of this Agreement is held to be illegal or unenforceable neither the validity nor enforceability of the remainder of this Agreement shall be affected.
- Neither Party shall assign or transfer all or any part of its rights under this Agreement without the consent of the other Party.
- This Agreement constitutes the entire understanding between the Parties relating to the subject matter hereof unless any representation or warranty made about this Agreement was made fraudulently supersedes all prior representations, writings, negotiations or understandings with respect hereto.
- Neither Party shall be liable for failure to perform or delay in performing any obligation under this Agreement if the failure or delay is caused by any circumstances beyond its reasonable control, including but not limited to acts of god, war, civil commotion or industrial dispute. If such delay or failure continues for at least 30 days, the Party not affected by such delay or failure shall be entitled to terminate this Agreement by notice in writing to the other.
TCS thanks you for your business and together we will create a cleaner place for our families and community along with reducing pollutants going into our lakes, rivers and oceans.